I deeply appreciated the customer service. They responded to my emails sameday, helped me design my ideal Rosary, and quickly worked up the invoice.
After a two week wait, the Rosary came in the mail. I was unfortunately a bit underwhelmed. I heard Catholic celebrities like Matt Fradd say the Rosary was the perfect size, durable, and beautiful. I however picked up this small, dainty feeling Rosary wondering if I should have gotten something more sturdy at the local Catholic book shop. I spent $85 on something I initially thought should only be $20.
I vocalized my concerns to the staff who were gracious and explained the price was due to the Rosary being handmade, and they'd happily refund my money.
I decided to test it's durability before going for a refund. I was shocked the Rosary was more rugged than it initially seemed. I couldn't pull it apart despite my best efforts (I'm 258lbs and frequent the gym), and it didn't scratch or chip despite being dropped on the floor. I wanted a sturdy Rosary I could use on hikes or in the gym, and I was shocked by how well this lightweight Rosary fits the bill.
I love the custom Rosary I created and received. The quality of the metals is awesome and the customized option allowed me to combine all the aspects of other Rosaries I have to 1 I will use forever.
I had high expectations and they were met!
The Rosary was everything I expected. Good Job!
My husband loved it! It was better than the plastic one he'd been using as he's newly converted to Catholicism and has been praying the rosary daily. God Bless Catholic Woodworker for their craftsmanship and timeliness with this gift!